We are proud to have received our new Security Industry Authority Approved Contractor certificate for 2021-2022
We are delighted to announce that as of 1st May 2021 we shall be operating from our new head Office
Tor View House
Dark Lake View
All current contact numbers and emails will remain the same
We are delighted to have secured SMAS Worksafe accreditation, we have also been assessed against our Environmental Management Systems, Anti-bribery & modern slavery compliance, and our Financial information including Business and Professional Standing
Another year, another ISO 9001 Quality Audit passed!
If there is one thing that matters to Security Management South West the most, it has to be quality; and it’s that time of year when we are audited to ensure we pass the ISO 9001 annual inspection.
The ISO 9000 family addresses various aspects of Quality Management and contains some of ISO’s best known standards. The standard provide guidance and tools for companies and organisations who want to ensure that their product and services consistently meet clients requirements, and that quality is consistently improved.
This year we moved over to the new legislation ISO 9001:2015 and we are delighted that, once again, we passed and our network of clients, suppliers and staff are 100% sure that when dealing with Security Management South West, they are dealing with a fully accredited company.
The discipline ISO to our company has absolutely made us a better company; it impel us to document everything, conduct the proper training and regularly audit our performance to continuously improve.
ISO 9001:2015 is awarded to companies that meet the requirements for Quality Management Systems across a number of areas of the business, including facilities, training, people and services. The ISO state that;
‘ISO 9001:2015 specifies requirements for a quality management system when an organization:
- a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.’
In addition to the ISO, we also underwent a full company audit under the SIA Approved Contractor Scheme and have passed, yet again!
In order to be assessed for the ACS accreditation, Security Management South West underwent rigorous audits on all aspects of the business to meet the standards set by the scheme. In order to achieve the accreditation, private security suppliers must demonstrate the highest levels of performance in the broadest range of business operations. The purpose of the process is to improve the overall standard of the security industry across the UK.
This year’s audit took place over a few days and included meetings with office staff, site visits, and client discussions on service delivery/relationships
Meeting these standards for ISO and ACS isn’t something you can fake. It’s something that is deeply instilled into our daily operations, and it takes continued discipline. That’s why Security Management South West doesn’t treat Quality Management as once-a-year event. We live it every day — through continuous self-review, and in how we organise our company.
Security Without Compromise
Event season is nearly here – we are also recruiting to bank staff for events and festival
So, if you hold any of the following qualifications and want to join the team working a variety of events and festivals throughout Devon and Cornwall, then get in-touch
NVQ Level 2 in Spectator Safety (or equivalent)
Traffic Management (chapter 8 or TMCE)
Front of House Pit
Call us on 01752 227731
Security is something that ALL businesses should think about. The level of service you require may depend on the size of your business as well as the sector the business operates in and what this entails.
Security services come in a range of forms. No doubt you will want your premises alarmed then the next step is hiring a key holding company who will respond to your alarm being activated. This will take the aggravation out of responding to alarm activations and will mean that you don’t have to worry about being disturbed by false alarms. Whilst false alarms do happen, and it is no doubt frustrating being called out in the middle of the night only to find the alarm has been triggered by a door not quite closed fully. You may also wish to consider patrol services as these make an excellent deterrent to any potential intruders.
Security Management South West Ltd are one of the fastest growing mobile security companies in the Southwest, and could help protect your business, offering services such as key holding, alarm response,mobile patrols and premises locks and unlocks and operate in the Devon and Cornwall area.
Protection has always been far too important to leave to chance, so leave it to us!
The top reason for hiring a key holding company has to the safety of yourself, your staff and your business. As a business owner, it is likely that you are the main key holder. This can be a great burden, as you will always have to be prepared for a phone call telling you that your alarm has gone off. Whilst a call in the middle of the night can be extremely annoying, what if you travelled 50 miles to visit family one evening? Even with a second key holder, you cannot guarantee that they will be available at the time the alarm sounds. . Is this really a burden that you want to put on one of your employees? Not to mention the danger you could be putting them in. If you or a member of your staff turned up and the intruder was still there, would you know what to do? Or would you just be putting yourself at risk?
Hiring a professional takes these worries away. Security Management South West’s key holding service combined with their alarm response service will see a Security Industry Authority (SIA) licensed officer sent to respond to your intruder alarm activation from a rapid response unit, ensuring that somebody is there as quickly as possible. If there has been an intrusion, the officer will know exactly what to do and will not put themselves at risk. They will co-ordinate with the police and will not leave the site until your premises have been secured.
If you have multiple premises or spend a lot of time out on the road you may find the lock and unlock service handy. It can be difficult to know who you can and can’t trust with the keys for your business premises. Do you give keys to all of your staff, or a select few? If you give keys to only a select few people, they are burdened with having to be the first to arrive in the morning and the last to leave in the evening. Whilst they can take it in turns to do this, in times of staff holidays or sickness it can be burdensome to those left to manage. It could also mean that the person with the keys is left on their own at the end of the day to lock up, which is not desirable, as any potential intruder could quickly become familiar with the time of day the premises is locked up and would be able to work out if there is somebody left on their own at the end of the day. If you give a set of keys to each member of staff, not only are you placing a great amount of trust into each of them, there are more sets of keys to potentially go missing. If a set does go missing there are more sets to replace, which becomes expensive. As the risk goes up, so does the cost of re-securing your premises.
The lock and unlock service means that a licensed officer will arrive to unlock your premises and then return to lock up at a time to suit you. For small businesses it takes away some of the worry about lone working, as nobody will be left on their own to lock up at the end of the day, there will always be a trained professional there with them.
The above are all compelling reasons to hire a key holding company. You cannot put a price on the personal safety of yourself and your staff, and whilst your business can be insured, you cannot prevent loss of reputation that would quickly follow an intrusion.
Security Management South West Ltd are an excellent choice for business in the Devon and Cornwall area, as we will keep both your keys and premises safe and act quickly upon the sound of an alarm. Our combined background of over 40 years in the security industry will give you the peace of mind that we know exactly what we are doing, and will take care of your business in the best possible way. Security Without Compromise
Security Management South West now owns a state-of-the-art Mobile Command Unit, designed to function as an off-site headquarters for security officers. This vehicle has been deployed on Plymouth City Council Events and emergency contracts across Devon and can be utilised as part of the event infrastructure or as a stand-alone Welfare Unit.
It is a fully equipped operational control unit fully fitted out with secure storage for equipment such as bibs, cones and site essentials for Emergency Cover. It is also equipped with digital radio communications, with CCTV installed internally, and externally which is relayed to a four-way DVR.
Senior personnel and radio controllers operate the communications to ensure the smooth running of all security assignments. This has become an essential part of our management structure within the Events Division. Emergency services, event organisers and local authority representatives have benefitted from our command unit.
Heating is always available for the cold nights and days.
• Crime and ASBO hot-spots
• Sporting Events
• Public Events
• Short Term Site Security
• Fly Tipping Monitoring and Deterrence
• CCTV Training at your premises
This Mobile Command Unit will soon be available for Hire!!
Hiring the Mobile Command Unit:
The Mobile Command Unit is available for hire with a Driver/Operator and up to 2 additional officers. Some of the common uses are:
• CCTV Surveillance
The vehicle can be hired for surveillance purposes with one of our Operatives controlling the equipment and either with a member of your staff present as a solo operative.
• Events and Festivals
The Unit can be used as a Control Room and as an Incident Monitoring Unit. Festival organisers will have the opportunity to be based in the unit or they can monitor areas that are not covered by existing CCTV Systems.
• Football Matches
The unit can be used to monitor supporters attending matches and also to spot any supporters that are intending to cause trouble. It can also be used to identify any behaviour that will not normally be immediately detected. Spotters from the Police will also be able to identify known trouble makers in advance.
• Anti-Social Behaviour
The Unit can be deployed at short notice anywhere there is not any CCTV systems available. It can be used as a standalone unit. In the future, we are looking for it to be remotely controlled (be monitored from an external Control Room allowing the Police/Local Authority to make instant real time decisions).
• CCTV Training
If you are a Training Provider and you do not have the facilities to carry out Module 3 of the CCTV (PSS) course (Practical Assessment), we will be able to come to your location with the Unit to conduct this module in a Real Life CCTV Control Room environment.
• Fixed Dome Cameras
Located around the sides of the vehicle, these cameras can be used for general monitoring purposes and to protect the vehicle and its occupants. All dome cameras can be monitored in the Mobile Command Unit.
x2 Dome cameras on a 4 metre extendable hydraulic mast
• Control Room
• DVR installed – continuous recording
• 2 x 19” Monitors
• Seating for 2 x CCTV Operators
• Licensed UHF 2-Way Radio System with Hand-sets available
• GPS Vehicle Tracking
•The CCTV Unit can function in the following modes:
• Roof mounted solar panels for charging
•Internal Power supply – Leisure Batteries – Maximum 12 Hours
• Generator – Continuous
• External Electrical Supply – Continuous
• Rear compartment – secure cabinets
• Internal Night and Day lighting
“This vehicle has become a true asset to the company, and is a major benefit to our clients and our team as a control base to work from or independent from any existing set-up that maybe already in place.” Jay Morrish, Company Director
The economic recession has led to police cutbacks and staffing shortages, which has meant they are not able to attend all instances of criminal break-ins.
http://www.bbc.co.uk/news/uk-27504422 Criminal activity on business premises is on the rise and companies need to take steps to protect themselves. The economic crisis has seen burglaries rise and criminal activity is on the increase. Small businesses across the UK are suffering an increasing number of break-ins and business owners are counting the cost criminal activity and replacing equipment can be financially disastrous. For example, in the London Riots of 2011, an excess of £100 million worth of damage was caused and of these 62% of the arrests were for burglary. The cause of the riots was partly blamed on police cuts and understaffing; so what can you do to protect yourself in these times?
Break-ins and the disruption caused in materials being stolen has a much greater effect on businesses than just the cash value of assets. Projects can be delayed and clients can become concerned with the ability to deliver the contract dates promised. In the current economic climate there are so many other contractors out there who are ready to snap up your business and negative press can have a devastating effect on any future contracts. Being victims of crime not only has a negative effect financially, but employers also have a moral and legal obligation to provide a safe and secure working environment for their workforce. Nobody should be subjected to a working environment where they feel uneasy arriving at or leaving a building for work.
The police are often criticised for not doing enough or failing to solve crimes, but the truth is they do a good job. Unfortunately they are overstretched and that they cannot always be in the right place at the right time. They have limited resources and have to decide how best to employ them. Break-ins to business premises overnight are not always their number one priority when there are violent crimes being committed every night.
When your alarm is activated, are you one who has to attend? To walk around the building, normally in complete darkness? Not knowing who/what is there? Do you play the “what if” game? “What if there had still been someone in the building?” “What if there were multiple intruders inside?” “What if they were armed or had weapons?”
Hiring a private security company means as their clients, YOU are our priority. You know that if and when your alarm goes off, your alarm monitoring company will get straight into contact with us and we will have officers on route almost immediately. We are able to deal with the situation quickly and efficiently and with a minimum amount of disruption to your business.
Our Consultancy Services can provide a bespoke protection solution to suit your specific requirements ranging from keyholding,alarm response, mobile patrols, static guarding, lone worker protection and Lock and Unlock.
You can have the best insurance in the world, but prevention is better than a cure. By using a professional security company, your staff and premises are kept safe. More additional benefits can be had by informing your insurance provider as this can also reduce your insurance premium.
Company Director Ken York has taken up the challenge –
Join us for our breakfast launch of Plymouth’s first Corporate White Collar Boxing Event. Find out everything you need to know about the event from signing up as a contender to sponsorship of a round.
YouTube video from the launch day